Customs and duties
Why cross-border parcels go quiet, what customs actually checks, which documents matter, and who pays the duty when a bill arrives.
Guides in customs and duties
What Is an HS Code?
Six digits that every country agrees on, plus national digits that set your duty rate. How to read one, how to find the right one, and what a wrong one costs.
9 min read
Countries with the Strictest Customs Rules
Strict means five different things — identity checks, biosecurity, paperwork, low thresholds, banned categories. Which countries apply which, and what to do.
9 min read
Import Tax Guide for Online Shoppers
Work out what an international order will really cost before you buy. How thresholds, duty, sales tax and handling fees combine on a shopper's parcel.
9 min read
What Documents Are Needed for International Shipping
A commercial invoice and a customs declaration cover most shipments. Which extra documents apply, what each field means, and the errors that cause holds.
9 min read
How to Avoid Customs Delays When Shipping Abroad
Most customs delays are caused before the parcel ships. Nine things senders and buyers can control to keep a shipment moving through the border.
9 min read
Why Is My Package Stuck in Customs?
Parcels sit at customs for four reasons, and only one needs you to act. Learn which is holding yours and how long each normally takes to clear.
10 min read
Customs Duties Explained — What You Need to Know
Customs duty, import VAT and handling fees are three separate charges. Learn how each is calculated and why a small order can arrive with a big bill.
9 min read