Track any parcel, and know your next step
Paste a tracking number to see its latest scan across 1,900+ courier and postal operators. Every status comes with how long it normally lasts and what to do when it lasts longer.
- 1,900+ carriers
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How to track a parcel in three steps
The whole process takes under ten seconds. The third step is the one that saves you a week of waiting.
- 1
Find the tracking number
It is on the dispatch email, the courier receipt, or the order page of the shop you bought from. Most are 8 to 22 characters with no spaces.
- 2
Paste it above
Leave the carrier field empty and the number format decides the carrier. Set it manually only when a number is used by more than one operator.
- 3
Read the status and act
Every status here comes with how long it normally lasts and what to do if it lasts longer. That is the part most tracking pages leave out.
What each tracking status means, and what to do about it
Eight statuses cover almost every parcel. The wait window tells you when patience stops being the right answer.
| Status | What it actually means | Normal wait | Your next action |
|---|---|---|---|
| Info received | The sender has created a shipping label and sent the parcel details to the carrier electronically. Nobody has scanned the parcel yet. | Normally 24–48 hours before the first physical scan | Wait. If there is still no scan after 3 working days, ask the sender to confirm the parcel was actually handed over. |
| Pending | The carrier has accepted the tracking number but has not published a location or event for it yet. | Usually clears within 24 hours | Check again the next day. No contact is needed this early. |
| Out for delivery | The parcel has reached the delivery depot nearest the destination and is loaded on a vehicle for today. | Same day, within the carrier’s delivery hours | Make sure someone can receive it. If it is not delivered by end of day, expect a new scan overnight rather than a lost parcel. |
| In transit | The parcel is moving through the carrier’s network — sorting hubs, line haul, or a handover between partner carriers. | A gap of 2–5 days is normal domestically, up to 10 on international lanes | Wait until the gap exceeds the normal window for the lane, then contact the sender, who is the carrier’s contract holder. |
| Delivered | The carrier has recorded the parcel as handed over, sometimes with a signature, photo, or GPS point. | Final — tracking will not update again | If you did not receive it, check safe places and neighbours first, then request the delivery proof from the carrier within their claim window. |
| Exception | Something interrupted the normal route — a failed delivery attempt, a bad or incomplete address, a customs hold, or weather. | Often resolves within 48 hours on its own | Read the event text for the specific cause. Address and customs problems need you to act; weather and depot delays do not. |
| Undelivered | One or more delivery attempts failed and the parcel is waiting at a depot, or is on its way back to the sender. | Most carriers hold a parcel 5–10 days before returning it | Arrange redelivery or depot collection immediately — this is the status with a real deadline attached. |
| Expired | The carrier has stopped publishing events for this number, usually because it has aged out of their tracking retention window. | Retention is typically 30–120 days after the last event | Ask the sender for the delivery record. Once tracking expires, the carrier’s own site will not show it either. |
Carriers use their own wording, so a status may appear as “Arrived at facility” or “Processed through hub”. Both map to In transit.
Popular carriers
Each carrier page carries its tracking number formats, expected timelines and the problems that carrier is actually known for.
Common questions
Operational answers with real numbers, not definitions.
How many days should I wait before treating a parcel as lost?
Domestically, act after 5 working days with no new scan. Internationally, allow 10 to 14 days, because customs and partner-carrier handovers produce genuine silent gaps. The claim itself is filed by the sender, not the recipient, because the shipping contract is theirs.
Why does tracking stop updating in the middle of a journey?
A parcel is only scanned at fixed points — collection, hub arrival and departure, customs, and delivery. Between two hubs there is nothing to scan, so a 2 to 5 day gap is normal movement rather than a problem.
Does this service cost anything or need an account?
No. There is no signup, no account and no charge. Lookups are cached briefly so repeating the same search is instant and does not consume the daily quota.
What do I do if the tracking number returns nothing at all?
Check it character by character against the dispatch email first, as one wrong digit returns an empty result. If the label was created in the last 48 hours, there is genuinely nothing to show yet. If it is older than that, ask the sender to confirm the parcel was handed over.
Can I see who signed for a delivered parcel?
The scan history shows the delivery event and sometimes the location, but signature images and delivery photos stay in the carrier’s own system. Request that proof from the carrier or the sender, and do it inside the carrier’s claim window.
Is the status here the same as on the carrier’s own website?
It comes from the same carrier scan feed, so the events match. The carrier’s own site occasionally publishes an event a few minutes earlier, which is why every result here links straight to it.
Which carrier handles the last leg of an international parcel?
Usually a domestic operator in the destination country, not the one you shipped with. That handover is why tracking sometimes appears to restart under a different carrier name partway through the journey.
How long does tracking data stay available?
Most carriers keep events for 30 to 120 days after the final scan. After that the number returns nothing on any tracking service, including the carrier’s own, so save the delivery record if you may need it later.